Take comfort, we are in this together.
Dear D&C, Design & Comfort community,
At D&C, Design & Comfort, we take our role in fighting against COVID-19 seriously. We are committed to bringing you products you enjoy while prioritising the safety of our customers, staff and community.
In line with the Singapore government’s COVID-19 Circuit Breaker measures and Safe Re-opening restrictions, we will be temporarily closing all our local retail stores from 7 April until further notice. Our online store on www.designcomfort-shoes.com remains operational.
We have implemented work-from-home arrangements for the safety of our HQ staff and will be limiting warehouse access for our logistics staff to adhere to the official safe distancing measures. As such, fulfilment of online orders will be on a best-effort basis weekly. All accessible work premises in the warehouse will continue to be regularly sanitised.
To give you greater assurance when shopping with us online, we have extended our in-store return and exchange policy to 30 days from 18 June 2020 for online orders placed between 1 April – 18 June 2020.
The situation remains volatile, and we will continue to monitor and cooperate closely with official measures. All operational changes due to COVID-19 will be updated on this page.
In the meantime, we can be reached via email or social media should you require any assistance. Take comfort that even as we are apart, we are in this together.
Team D&C, Design & Comfort
Last updated: 16 June 2020